Client Login

This section of our website is currently under construction. Please continue to check back to view our progress and to take advantage of the additional client login capabilities once completed.

In the meantime, please see below for answers to commonly asked questions regarding accounts at AXIS Capital, Inc. Our customer service representatives can be reached at 800-994-0016 and are able to help you with your accounts if additional assistance is needed.

  • PAYMENT OPTIONS

  • Q: Can I make my payments automatically each month?
    A: Yes, payments can be set up to be automatically withdrawn from your account.
  • Q: Can I make my payment some other way then by sending in a check?
    A: Yes, payments can be made by ACH, check-by-phone, or by credit card. AXIS offers these options at no additional charge to our customers.
  • Q: Can I change the bank account that my payment is taken from?
    A: Yes, AXIS just needs to be notified and given the new account information.

  • ADDRESS/CONTACT UPDATES

  • Q: Can I change the address to where my bill is sent or the contact person on the account?
    A: Yes, you can call AXIS and talk to one of our customer service representatives and they will be glad to help you get the information updated.

  • AMOUNT OWED

  • Q: When are my payments due?
    A: AXIS offers due dates of the 1st, 10th, or 20th. Depending on which due date your lease is set up with, your payment is due on that date or within the 10-day grace period of that date.
  • Q: What do I need to do in order to get a payoff amount for my lease?
    A: Simply fax a letter for a payoff request to 308-398-4141 and a representative will respond within 24-48 hours with the information you requested.

  • EQUIPMENT NEEDS SERVICE

  • Q: My equipment needs service. Who do I call? Can AXIS help?
    A: You will want to contact the supplier of your equipment for services and warranty work. AXIS only handles the financial side of the transaction and can answer questions regarding your lease. We can assist with contact information for your supplier if needed.

  • INSURANCE

  • Q: Why is insurance required?
    A: Insurance is required so that the equipment being financed is protected against loss and damage. If there is damage or loss, you are still obligated to continue to pay all amounts due under the agreement.
  • Q: How does the insurance work and what does it cover?
    A: AXIS’ insurance program provides physical damage coverage for covered equipment. This includes losses due to burglary or theft, fire, lightning, flood or water, and windstorm or earthquake.

For assistance with anything stated above or if you have any additional questions, simply contact one of our AXIS account representatives at 800-994-0016.